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CONTACT DETAILS:
The Ulster Weavers Giftstore
10 The Linen Green,
Moygashel, Dungannon,
County Tyrone
BT717HB
Tel: 028 877 24004
TERMS AND CONDITIONS
Delivery
We aim to deliver all orders within 2-7 days if the goods are in stock. If the goods you order are “Out of Stock” we will send out the order to you as soon as the product becomes available again. If we cannot source the item we will contact you to inform you.
Cancellation
You can cancel an order and return any goods that may already have been dispatched up to 7 days from receipt (see return policy). Our terms and conditions do not affect your statutory rights.
Returns Policy
We want you to be happy with your purchase. Please check the goods on delivery and ensure that they are supplied correctly. If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition for a full refund less of any postage costs.
- This contract contains the entire bargain
between us and in the case of any inconsistency between these terms
and the terms of any other contract documents sent by you to us (whatever
their respective dates) in respect to the goods, these terms shall prevail.
These conditions shall apply except as may be expressly agreed by us
in writing. Any concession or waiver made by us at any time shall not
prejudice the exercise of our rights hereunder.
- We warrant that, save as otherwise herein specifically provided, the
goods will accord with our contract specification and will be of sound
materials and workmanship. Reasonable variations in
thread counts, strength,
weight, size, width, shrinkage, shade, colour, colour fastness and fluidity
shall be allowed. Unless stated on the contract, we shall be deemed not to
be aware of any special purpose for which the goods or any product made
there from is required. If any special characteristics are required
in the goods they must be stated on the contract. Any samples supplied
by us to you are so provided only to give an indication as to the quality
of the goods. We do not warrant that the samples will accord with the
contract specification or that the goods supplied will accord with the
sample.
- a) Delivery date(s) means date(s) upon which the goods are ready for
despatch to the point of delivery specified. b) All deliveries must
be taken up by the final delivery date stated in the contract. c) The
promised delivery date specified is a genuine forecast in the light
of the current conditions, but it is given without legal commitment
and we accept no liability if in the event we are unable to meet it.
- We will endeavour to supply the exact quantities of goods ordered
but, unless otherwise specifically agreed: a) The total quantity shall
be subject to a tolerance either way of 10% and you will pay for the
actual quantities of the goods delivered.
b) The indicated piece lengths
are given as a general indication but without legal commitment.
- a) In the event of our costs increasing between the hereof and the
actual date of the delivery owing to wars, Queen's enemies, defence
measures, imposition of new customs, excise or other duties or taxes,
or increase of customs, excise or other duties or taxes, increase in
the cost of raw materials or labour, scarcity of labour or any other
cause whatsoever, the price at which your order is booked may be increased
in respect of that portion of the Order which is undelivered on the
day when written notice of such increase in the costs shall be given
by us to you. b) In the event that you fail to take delivery of any
part of the goods in accordance with Condition 5(a) above, we shall
be entitled by notice in writing to you to increase the price of the
goods remaining undelivered to our standard price or prices ruling on
the actual date of delivery.
- a) If events beyond our reasonable control prevent us from delivering
any goods by the appropriate date, such date shall be postponed for
a reasonable period. Beyond such period we may without liability cancel
this contract as regards such goods, or we may without liability cancel
this contract as regards such goods unless the products either have
been, or are in the course of being made, or have been appropriated
by us to this contact. b) If, by reason of any such circumstances we
are prevented from supplying you with the full quantity of the goods
delivered under this contract and also at the same time maintaining
if full our other business, then we shall be at liberty to withhold,
reduce, or suspend delivery to you to such an extent as we shall consider
reasonable and equitable in all the circumstances. c) We shall give
as much advance notice as possible of any proposed action by us under
paragraph (a) or (b) above to enable you to make alternative arrangements
for the purchase of the goods during the period of reduced or suspended
delivery, and in this event you will be free to purchase from other
suppliers your requirements of the goods to make good your anticipated
or actual deficiency but we shall not be bound to acquire by purchase
or otherwise additional quantities of the goods from other suppliers.
- a) Complaints on quality will only be considered provided notice
in writing is given to us within 28 days after receipt of goods by you
or your agents and the defective goods are placed aside for inspection
by our representative. This shall be a condition precedent to giving
of any credit allowance in respect of replacing the goods alleged to
be defective. b) Our liability in respect of goods proved by you to
be defective is limited to giving you a reasonable credit allowance
in respect of (or at our option to replacing at the point of delivery
specified overleaf) the goods, but in no circumstances will our maximum
liability here-under exceed the invoice value of the defective goods.
c) In particular, we shall not be liable for - (i) adverse effects resulting
from the application to the goods of any process, operation or treatment,
unless specifically recommended by us and we have agreed to be so liable,
nor (ii) for any goods which have been cut or processed by you in a
way or damage after the risk in the goods has passed to you (iii) any
expenditure incurred by you in respect of goods proved or alleged to
be defective, nor (iv) loss of profit not for consequential loss of
any kind to you however caused. d) Claims for loss or damage in transit
of goods shipped at our risk will only be considered if made so as to
reach us within such period as will enable a valid claims to be made
against the carrier. e) In the event of your failure to give us notice
as specified in paragraph (a) or (d) above, your claim shall be deemed
to have been waived and shall be absolutely barred. f) Where a complaint
or a claim has been made in respect of goods proved or alleged to be
defective we may suspend further deliveries of goods under this contract
until the validity of such complaint or claim has been finally determined
and in such events the applicable delivery date(s) shall be postponed
accordingly. g) If on or after delivery we make any allowance to you
in respect of any claim and such allowance is accepted by you, no further
claim may be made by you in respect of that matter.
- a) If you purport to cancel this contract or refuse to accept delivery
of goods hereunder, you will be liable to us for the full contract price.
b) We shall be entitled to charge interest at the rate of 1.5% per month
on: (i) all overdue payments (ii) the price of any goods of which you
shall have failed to take delivery until the date they were actually
delivered to you or otherwise disposed of. c) We shall be entitled to
suspend or cancel further deliveries under this and any other contract
between you and us: (i) if payment is overdue or (ii) if you shall have
failed to take delivery of any goods or (iii) (after notice) if and
to the extent of the goods delivered would exceed, your credit limit
whether or not advised to you and whether or not payment is overdue.
d) For the purpose of this condition time of our receipt of payment
shall be of the essence of this contract. e) You shall not be entitled
to withhold or set off payment for goods delivered for any reason whatsoever.
- a) The risk in the goods shall pass to you when we deliver the goods
in accordance with the terms hereof to you or to your agent or other
person to whom we have been authorised by you to deliver the goods,
and we shall have no responsibility in respect of the safety of the
goods thereafter and accordingly you should insure the goods thereafter
against such risks (if any) as you think appropriate. b) However, the
ownership of the goods shall remain with us and we reserve the right
to dispose of the goods until payment in full for all the goods has
been received by us in accordance with the terms of the contract or
until such time as you sell the goods to your customers by way of bona
fide sale at full market value.
- All designs and sketches are submitted by us in confidence and unless
otherwise agreed in writing they and the copyright in them remain our
property.
- This contract contains all the terms and conditions of purchase and
the sale relating to the supply of the goods to which it relates. No
further conditions will be recognised by or binding on either you or
us apart from the actual quantities, prices and delivery dates notwithstanding
that such conditions may be annexed to any documents exchanged between
us relating to this contract or the supply of goods hereunder.
- This contract shall be interpreted exclusively according to the laws
of the United Kingdom (as it applies in Northern Ireland) and you hereby
accept the jurisdiction of such courts, whether in the United Kingdom
or elsewhere, as we may nominate for the purpose of trying any action
arising out of this court.
- While we try and ensure that all prices on our Web site are accurate,
errors may occur. If we discover an error in the price of goods you
have ordered we will inform you as soon as possible and give you the
option of reconfirming your order at the correct price or cancelling
it. If we are unable to contact you we will treat the order as cancelled.
If you cancel and you have already paid for the goods, you will receive
a full refund.
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